Shipping policy
At The Savvy Coconut, we strive to ensure a seamless and enjoyable shopping experience for every customer. Below, you’ll find our detailed shipping policy outlining how we handle orders, shipping, and delivery.
Processing Time
All orders are handcrafted and typically processed within 2-4 business days. Please note that during peak seasons or promotions, processing times may extend slightly.
Shipping Options & Delivery Times
We currently ship within the United States and internationally. Delivery times may vary depending on your location:
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Domestic Shipping (U.S.):
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
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International Shipping:
- Delivery times range from 7-21 business days, depending on your country and chosen shipping method.
All delivery timelines are estimates and do not account for potential delays caused by customs, weather, or carrier issues.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method. Free standard shipping is available for domestic orders over $50.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress. Please allow up to 48 hours for tracking information to update.
Lost, Delayed, or Damaged Packages
- Lost Packages: If your package is marked as delivered but cannot be located, please contact your local carrier first. If the issue persists, let us know by email for further assistance!
- Delayed Packages: For delays beyond the estimated delivery time, please allow a few extra days for unforeseen circumstances before contacting us.
- Damaged Packages: If your items arrive damaged, please email us at thesavvycoconut@gmail.com within 5 business days with your order number and photos of the damaged items. We’ll work with you to resolve the issue promptly.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, feel free to reach out!
We appreciate your support and look forward to bringing a little joy, comfort, and style to your everyday adventures with The Savvy Coconut!